Found Review
Best for Medication Flexibility & Affordability
Last updated · Read our methodology
Rating note: lowered from a previous 7.2 to reflect that the advertised price is a non-refundable annual prepayment, an undisclosed per-visit copay on the insured tier, and a published outcome figure that is self-reported rather than trial-based. Partly offset by a genuinely clean regulatory record.
- No FDA warning letter and no NAD advertising decision on record (swept 2026-08-23) — uncommon in this category
- Widest medication portfolio — GLP-1, non-GLP-1, and combination options
- Compounded semaglutide or tirzepatide is genuinely included in the plan price, not billed on top
- Lowest prepaid-year rate we track ($1,188 with insurance), if you can commit to a year
- MetabolicPrint assessment helps personalize treatment
- Strong behavioral support and registered dietitian access
- The advertised $99 and $169 rates require paying twelve months up front — $1,188 and $2,028 charged at once
- That prepayment is non-refundable once you are three days past purchase or have completed your first consultation
- Insured members also pay a copay of around $30 per visit, disclosed only in Found's FAQ
- Insurance pricing is closed to anyone on Medicare, Medicaid, TriCare or MediCal
- Paying month to month costs $199 or $289 — double the headline figure
- Compounded GLP-1s are, in Found's own words, not FDA-approved or evaluated for safety or efficacy
- Found publishes no trial data; its only outcome figure is self-reported and stated as a ceiling
- Brand-name GLP-1s are billed separately, from $650/mo+
Score Breakdown
| Scoring Criterion | Score / 10 |
|---|---|
| Clinical Effectiveness | 6.5 |
| Cost & Transparency | 6.0 |
| Program Comprehensiveness | 7.0 |
| Accessibility & Convenience | 6.5 |
| Customer Satisfaction | 6.5 |
What They Offer
Found provides personalized GLP-1 and non-GLP-1 weight loss options through their MetabolicPrint assessment, which recommends the best medication based on your metabolism type. They offer the widest medication menu in the telehealth space — including Ozempic, Compounded Semaglutide, Tirzepatide combinations, and non-GLP-1 options like Phentermine. All patients receive access to behavioral coaching, registered dietitian consultations, and a member community.
What Found Really Costs
The direct answer: $199/mo with insurance or $289/mo cash-pay if you want to pay monthly, and insured members pay a copay on top of that. The $99 and $169 figures Found leads with are real, but they are twelve-month plans paid up front — Found's own footnote says so — which means one charge of about $1,188 or $2,028 rather than a low monthly bill.
| Plan | Price | What that actually means |
|---|---|---|
| With insurance — prepaid year | $99/mo | Paid up front: approximately $1,188 charged at once. Plus a copay of around $30 per visit. |
| With insurance — month to month | $199/mo | Plus a copay of around $30 per visit. Not available on Medicare, Medicaid, TriCare or MediCal. |
| Cash-pay — prepaid year | $169/mo | Paid up front: approximately $2,028 charged at once. No copay or deductible. |
| Cash-pay — month to month | $289/mo | No copay or deductible. This is the true no-commitment price. |
| Compounded medication | Included | Compounded semaglutide or tirzepatide is bundled into every plan price above. |
| Brand-name GLP-1 | Billed separately | Wegovy & Zepbound from $650/mo+; Ozempic & Mounjaro around $1,100/mo. On top of the plan price. |
| Coaching & assessment | Included | MetabolicPrint evaluation, registered dietitian, community access. |
Our verified plan range: $99–$289. Plan price with compounded medication included: $99/mo with insurance on 12-month prepay, up to $289/mo cash-pay month-to-month. Brand medication is billed separately, from $650/mo (Wegovy, Zepbound) to ~$1,100/mo (Ozempic, Mounjaro). Found publishes these as 'from ... +' floors, not flat prices. Saxenda and Victoza are listed as 'Pricing varies' and Foundayo is listed with no price at all. ALSO EXCLUDED: the insurance-tier copay. Found's own pricing FAQ states insured members pay the plan cost PLUS a copay 'typically around $30' per visit, varying by plan and deductible, so the $99 and $199 insured figures are not all-in; the cash-pay tiers have no copay. Insurance pricing is additionally unavailable to anyone on Medicare, Medicaid, TriCare or MediCal (Found offer terms, all three plans). Verified at source 2026-08-23. Confirmed at source September 4, 2026.
One inconsistency worth flagging: Found's pricing page quotes every plan per month, while its offer terms state all three plans are "billed every 4 weeks (28-day cycle)." A true 28-day cycle produces thirteen charges a year rather than twelve. Because Found's own two pages disagree, we are not publishing an annual total for the month-to-month plans — check your first two billing dates rather than assuming a calendar month.
Refunds and Cancellation: Read This Before Prepaying
Found makes no weight-loss guarantee of any kind. There is no outcome promise and no refund tied to results — which is honest, and better than a guarantee written so narrowly it can never be claimed. What matters instead is how the refund window interacts with the prepaid year.
| Situation | Found's stated policy |
|---|---|
| Cancel within 3 days of purchase | Full refund of the membership fee. |
| Cancel before your first medical consultation | Full refund of the membership fee. |
| After either of those | Membership fee is non-refundable, whether or not you have used the service. |
| Medication or lab kits already shipped | Non-refundable and non-returnable, even if unused. |
| Copays already billed | Non-refundable. |
| Medically disqualified from all treatments | Full refund of the membership fee. |
| Disqualified from one medication, eligible for others | No refund. |
| Renewal payments | Non-refundable. Cancel or pause at least 48 hours before the renewal date. |
Put those two facts side by side and the risk is clear: the discounted rate requires a year up front, and the refund window closes three days after purchase or as soon as you attend your first consultation — whichever comes first. A member who prepays roughly $2,028 and stops in month two does not get the remainder back. If you are not confident you will stay a year, the month-to-month plan is the safer purchase even though it costs more per month.
What's Included
- MetabolicPrint assessment (personalized medication matching)
- Initial video consultation with physician
- Monthly telehealth check-ins with physician
- Unlimited messaging with clinical team
- Registered dietitian (RD) support for meal planning
- Behavioral coaching and peer community access
- Medication shipped directly to your door
Eligibility
BMI 27+ with at least one weight-related condition OR BMI 30+. Age 18-75. No current GLP-1 prescription required. Medical history review required.
State availability: Found says only that prescriptions are "not available in all states" and publishes no list or count. We would rather show a gap than a guess, so we no longer state a number — use the eligibility check on Found's site for your state. Insurance pricing is also unavailable to anyone on a government plan (Medicare, Medicaid, TriCare, MediCal or similar), regardless of state.
Is Found Legitimate?
On the regulatory record, yes — and that is worth saying plainly, because it is unusual here. Found Health, Inc. prescribes through licensed U.S. clinicians, and our sweep of FDA warning letters and National Advertising Division decisions on 23 August 2026 returned nothing against it. Several providers we review carry one or both: the FDA issued misbranding letters to a group of compounded-GLP-1 sellers in September 2025, and NAD has ruled against others over efficacy claims. Found is not among them.
Two things still deserve your attention, neither of which is a regulatory finding. First, the compounded medications at the centre of the cheaper plans are — in Found's own disclosure — "not FDA-approved or evaluated for safety or efficacy." That is true of every compounded GLP-1, not a criticism specific to Found, but it is the trade-off you are accepting for the price. Second, the pricing structure described above is genuinely difficult to read from the marketing, and the cost of misreading it is a non-refundable year.
Clinical Results & Effectiveness
Found publishes exactly one outcome figure, and it should be read carefully. Its compounded semaglutide page states that members using GLP-1 injections as part of a full Found program "have reported losing up to 16% of their body weight in 12 months." The footnote attached to that sentence describes it as self-reported member data as of February 2026.
Two qualifications follow from Found's own wording. "Up to 16%" is a ceiling, not an average — it describes the best results, not the typical one. And self-reported data collected from members is not a clinical trial: there is no control group, no independent measurement, and no accounting for the members who stopped. Found has published no trial of its own.
What this does not mean is that the medication does not work. Semaglutide and tirzepatide have substantial trial evidence at standard doses. But those trials studied FDA-approved branded products, and compounded preparations differ in formulation and are not the products that were studied — so trial percentages cannot be read across to them. That precise inference is what the National Advertising Division ruled unsubstantiated against a competitor in December 2025, and we are not going to repeat it here. For what the evidence supports, see our explainer on how GLP-1 medications work.
Customer Experience
Found's strengths in day-to-day use are its medication range and its included support: a registered dietitian, behavioural coaching, an in-app AI assistant and a member community are bundled into every plan rather than sold as add-ons. Patients who do not tolerate one GLP-1 can be moved to a different medication, including non-GLP-1 options such as metformin, bupropion-naltrexone or topiramate, without changing providers.
We previously published a Trustpilot score of 4.2/5 on this page. We could not reach Trustpilot's rating for Found at source when re-checking on 23 August 2026, so we have removed the figure rather than repeat an unverified number. We will restore it when we can read it directly.
Frequently Asked Questions
How much does Found actually cost per month?
The $99/mo and $169/mo figures Found advertises are 12-month plans paid up front — not monthly payments. That means roughly $1,188 charged at once for the insurance plan and $2,028 for the cash-pay plan. If you would rather pay month to month, Found's own footnote puts those plans at $199/mo with insurance and $289/mo cash-pay. Compounded semaglutide or tirzepatide is included in every one of those prices.
Is the $99/mo insurance price the whole cost?
No. Found's own pricing FAQ states that with insurance you pay the plan cost plus your copay, "which is typically around $30 for most Found members," varying with your plan and deductible. So the insured tier is the plan price plus a per-visit copay, not a flat $99. The cash-pay plans are the ones Found describes as having no copay or deductible involved.
Can I use Found if I have Medicare or Medicaid?
Not on the insurance-priced plans. Found's offer terms state, for all three of its plans, that insurance pricing is "not available to individuals with government insurance plans (e.g. Medicare, Medicaid, TriCare, MediCal, or similar)." If you have government coverage you would be looking at the cash-pay tier instead.
Does Found offer a refund or a weight-loss guarantee?
There is no weight-loss guarantee of any kind — Found promises no outcome and offers no refund tied to results. The refund policy is narrow: your membership fee is fully refundable only if you cancel within three days of purchase or before completing your first medical consultation, and after either of those it becomes non-refundable. Medications and lab kits cannot be refunded once shipped, copays are non-refundable, and renewal payments are non-refundable. Found does grant a full membership refund if a consultation finds you medically disqualified from all treatment options — but not if you are disqualified from one medication while remaining eligible for others.
What happens if I prepay for 12 months and want to quit?
This is the most important thing to understand before choosing the advertised price. The discounted $99 and $169 rates require paying a full year up front, while the refund policy makes the membership fee non-refundable once you are three days past purchase or have completed your first consultation. Read together, a member who prepays roughly $2,028 for the cash-pay year and stops in month two does not get the unused portion back. Found recommends cancelling or pausing at least 48 hours before a renewal date.
Is Found legitimate?
Yes, on the record available. Found Health, Inc. is a real telehealth company prescribing through licensed U.S. clinicians, and our regulatory sweep on August 23, 2026 found no FDA warning letter and no National Advertising Division decision against it — which is genuinely notable, because several of its direct competitors have one or both. The caveats are commercial rather than regulatory: the advertised price is an up-front annual commitment, the insured tier carries a copay Found discloses only in its FAQ, and the compounded medications at the centre of the cheap plans are, in Found's own words, "not FDA-approved or evaluated for safety or efficacy."
How much weight do Found members actually lose?
Found publishes one figure: members using GLP-1 injections as part of a full Found program "have reported losing up to 16% of their body weight in 12 months." Read that precisely — it is a ceiling, not an average, and Found's own footnote describes it as self-reported member data as of February 2026, not a clinical trial result. Found has published no trial of its own. An earlier version of this review described a "12-15% average," a figure that appears nowhere on Found's site; we have removed it.
Which states is Found available in?
Found does not publish a state list or a state count, saying only that prescriptions are "not available in all states." An earlier version of this review claimed 45 states and named Hawaii, Montana and Illinois as exclusions — that was both internally inconsistent and contradicted by Found's own insurance-coverage selector, which lists all three. We have removed the figure rather than guess. The eligibility check on Found's site is the only reliable answer for your state.
Our Verdict
Found has the widest medication menu in GLP-1 telehealth and, unusually for this category, nothing on its regulatory record — no FDA warning letter, no NAD decision. If you have reacted badly to one GLP-1, being able to switch medication, including to non-GLP-1 options, without changing providers is worth real money. The included dietitian and coaching are genuine, not cosmetic.
What holds the score at 6.6 is the pricing, not the care. The $99 and $169 rates that lead every Found advertisement are a year paid up front, and the refund window closes three days after purchase or at your first consultation. Insured members pay a per-visit copay that appears only in a FAQ, and insurance pricing is closed entirely to anyone on Medicare or Medicaid. None of that is hidden exactly — all of it is on Found's own site — but you have to assemble it from four different pages, and the cost of not doing so is a non-refundable annual commitment.
Choose it if you want medication flexibility, you are confident you will stay a year, and you are comfortable with compounded medication that is not FDA-approved. Look elsewhere if you need month-to-month freedom, you are on government insurance, or you want a provider whose published outcomes rest on trial data rather than self-report. If you are still comparing, our ranked GLP-1 programs page puts the alternatives side by side.
Get Started →Disclosures
Affiliate Disclosure: GLP1Authority.com may earn commissions from referrals or affiliate partnerships. This review reflects our independent assessment and does not influence our ratings.
Medical Disclaimer: This review is for informational purposes only and does not constitute medical advice. Please consult with a healthcare provider before starting any GLP-1 weight loss program.
References
- Found — Plans and Pricing (plan rates, 12-month prepay footnote, copay FAQ). Read at source 2026-08-23.
- Found — Offer Terms and Refund Policy (refund windows, 28-day billing, government-insurance exclusion). Read at source 2026-08-23.
- Found — Compounded Semaglutide ("up to 16%" self-reported member data; "not FDA-approved or evaluated for safety or efficacy"). Read at source 2026-08-23.
- Mayo Clinic - GLP-1 medications, side effects, and management
- FDA - Drug Safety and Availability information
The STEP 1 semaglutide trial was previously cited on this page. It studied Novo Nordisk's FDA-approved injectable semaglutide, not a compounded preparation, and no claim on this page now rests on it — so it has been removed rather than left to imply support it does not give.
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